AKARA CAPITAL ADVISORS PRIVATE LIMITED (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of all users applying for or using our Mudra Aadhar Loan services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal and financial information when you use our website and loan services.

By accessing or using our Mudra Aadhar Loan services, you agree to the collection and use of your information as outlined in this Privacy Policy.

1. Information We Collect

To provide you with Mudra Aadhar Loan services efficiently and securely, we collect the following types of information:

a. Personal Information

• Full Name
• Date of Birth
• Gender
• Contact Details (Phone number, Email)
• Residential Address
• Aadhaar Number
• PAN Number
• Photographs and Signature

b. Financial Information

• Income details (salary slips, bank statements)
• Bank account details (account number, IFSC code)
• Loan details (amount, tenure, EMI, repayment history)
• Credit score and credit history

c. KYC and Verification Documents

• Aadhaar Card
• PAN Card
• Passport or Voter ID
• Utility bills for address proof

d. Technical Data

• IP address
• Browser type and version
• Device info
• Usage data (pages visited, session duration)

2. How We Use Your Information

Your information is used to:

• Verify your identity and fulfill KYC requirements
• Process and approve your Mudra Aadhar Loan
• Evaluate creditworthiness and risk
• Disburse and manage the loan
• Send statements, reminders, and alerts
• Comply with applicable laws
• Detect fraud or misuse
• Improve services and customer experience

3. Information Sharing and Disclosure

We may share your data with:

• Credit bureaus and financial partners
• Government/regulatory bodies
• Third-party service providers
• Law enforcement (as required by law)

All partners are bound by confidentiality obligations.

4. Data Security

We use strong security measures including SSL encryption, secure servers, access controls, and regular audits to safeguard your data.

5. Data Retention

Your information is retained only as long as necessary for providing services or meeting regulatory requirements, after which it is securely deleted or anonymized.

6. Your Rights

You have the right to:

• Access, correct, or delete your data
• Restrict or object to processing
• Withdraw consent (where applicable)

To exercise these rights, contact us at: [your contact email]

7. Cookies and Tracking

We use cookies to enhance your experience. You can disable cookies in browser settings, but some features may not function properly.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. Changes to Policy

We may update this policy from time to time. Revised versions will be posted on our website with an effective date.

10. Contact Us

AKARA CAPITAL ADVISORS PRIVATE LIMITED
Address: 58, FIRST FLOOR, ARJUN NAGAR KOTLA, MUBARAK PUR, 110003, India
Email: [email protected]
Phone: 91

11. Aadhaar Data Protection

We strictly comply with the Aadhaar Act, 2016. Aadhaar numbers and biometric data are encrypted and stored securely with access restrictions.

12. Consent for Processing

By applying for a Mudra Aadhar Loan, you agree to the collection and processing of your data, including Aadhaar verification and document validation.

13. Loan Application Usage

Your data is used for:

• Eligibility verification
• Loan offer generation
• Disbursal and repayment processing
• Communication and customer support

14. Third-Party Services

We may integrate with services/APIs for:

• Aadhaar/PAN verification
• Credit scoring
• Pincode/bank validation
• EMI calculation

15. International Data Transfers

If any data is processed outside India, it is done with proper safeguards and legal compliance.

16. Data Breach Notification

If your data is compromised, you will be notified immediately and corrective actions will be taken.

17. Automated Decision-Making

Automated systems may be used for credit analysis. You may request human review if required.

18. Marketing

With consent, we may send you information on Mudra Aadhar Loan offers or financial services. You can opt out at any time.

19. User Responsibility

Provide accurate data. Misrepresentation can result in rejection or legal action. You are responsible for your login credentials.

20. Legal Compliance

We follow all applicable laws including:

IT Act, 2000

Aadhaar Act, 2016

RBI guidelines

Other financial service regulations

21. Grievance Redressal

For complaints, contact our Data Protection Officer (DPO):
Email: 
Phone: 91
Address: 58, FIRST FLOOR, ARJUN NAGAR KOTLA, MUBARAK PUR, 110003, India

22. Third-Party Links

External links on our site may have separate privacy practices. We are not responsible for their content or policies.

By using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.